Corona Memo

CORONAVIRUS MEMO

CORONAVIRUS MEMO

Coronavirus (COVID-19): Webhead Business Continuity Measures and How We Can Help You Use Technology in Helping the Fight

As the global coronavirus situation continues to evolve daily, Webhead is taking steps to maintain the standard of service you expect from us. We have activated our Business Continuity Management Plan (BCMP) and response team to monitor the situation as events develop.

We are taking proactive measures to keep our employees and their families safe by abiding by recommendations from public and government officials such as restricting business travel, encouraging social distancing and increased awareness of hygiene management.

Our contingency plans are in place for implementation, should they be needed, to help minimize any potential disruption in our services. We have identified essential business partners, suppliers, and service providers, and are engaged in discussions with them on a daily basis. Part of our business continuity planning includes redundant vendor capability to ensure that our business continues to move forward. We will keep you updated on any news or impacts as they occur.

Additionally, our web, IT, digital marketing teams are available to assist with deploying Business Communication’s or Continuity Technology Solutions:

  • Virtual Private Networks for Remote/Telework
  • Chatbots for 24/7 Customer Support
  • Website Content Updates to Post News & Emergency Notifications
  • Social Media Management before and after hours
  • Interactive Map for Monitoring
  • Cloud Backups of Data
  • Managed IT Services

If you have any questions, please reach out to your Project Manager or to our Customer Service team at support@webheadtech.com

Thank you,

Janie M. Gonzalez
Chief Executive Officer