Insights

Before You Deploy an AI Agent, You Need an AI Governance Framework

Everyone wants to deploy an AI agent. Very few organizations have done the governance work that makes it safe to do so. That gap is where real damage happens, to...

WCAG 2.1 Requirements for Government Websites: What Texas Agencies Need to Know Now

The ADA Title II deadline for most Texas government websites has passed. If your agency hasn't addressed WCAG 2.1 AA compliance, you're not just at legal risk, you're locking out...

Technology Is Becoming Easier. Leadership Is Becoming Harder: Lessons From 30 Years in Technology

Over the past three decades, the technology landscape has undergone a dramatic transformation. What once required significant technical expertise and capital investment can now be accessed with a credit card...

Building AI Responsibly: A Leadership Framework for Government and Mission-Driven Organizations

Artificial intelligence is no longer an emerging technology. It is actively being deployed in government agencies, workforce organizations, healthcare systems, and mission-driven institutions across the country. The question organizations face...

The Hidden Cost of DIY Technology Projects: What Leaders Need to Know

Modern platforms have made it easier than ever to build a website, launch a digital tool, or deploy a technology solution without specialized technical knowledge. Templates, drag-and-drop builders, AI-generated content,...

Workforce Boards Are Entering Their Digital Service Era

Workforce boards and workforce development organizations were built to connect people with opportunity. For decades, that work happened in person — in offices, job fairs, and training centers. Today, the...